Steven Wuytack was appointed as the central point of contact for internal customers and suppliers. After registering the applications, the necessary actions are defined and assigned to the responsible implementer. The Facility Assistant then takes care of the operational follow-up of every request. Needless to say, communication with the internal customer is central to all this.
In addition to the management of the facility help desk, the Facility Assistant also takes care of preventive maintenance of, for example, HVAC, lifts and escalators, alarm systems and performs the required quality controls. He also offers administrative support when requesting quotes, placing orders and managing permits.
Finally, Steven also supports the Facility Manager with current facility projects. Within Veritas, for example, there are always renovations and relocations in progress.
Want to know more about this or other services?