Freestone Advisory EN
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For Employers
Business Process Outsourcing (BPO)
Take the step to a more tactical and strategic organization of your company. Freestone is your one-stop-shop for outsourced solutions in real estate, construction, facility and workplace design. We take care of the full coordination of your processes, so you can focus on your core business.
Is Business Process Outsourcing what you are looking for?
Yes, if you are looking for a partner who will completely relieve you of the facility management or building maintenance of your working environment or entire patrimony.
The big difference with Project Sourcing is that BPO focuses on outsourcing the entire process, and that the processes are characterised by in-depth substantive expertise.
Better facility and building management has a major impact on the efficiency of your company, your building and your working environment. But also on the productivity and well-being of your employees. We manage your real estate and facility services as effectively as possible with the right tools. Koen Mees - CEO
Which processes can Freestone manage for you?
We mainly focus on facility processes and patrimony-related processes:
- Preparation of multi-annual maintenance and investment planning
- Its follow-up in specialised software (O'Prognosis or Planon)
- Steering and monitoring the maintenance process
- Control of compliance of assets (inspections, ...)
- Supervision and follow-up of works, renovations and refurbishments
- Project Management
- CAD support
- The complete management of your facilities organisation
- Their follow-up in specialised software (Ultimo, Planon, ...)
- Setting up and managing a service desk for facility requests
- The screening of existing processes
- Contract management
- Preparation of various specifications
- Planning and organising (internal) relocation movements
- CAD support
- The complete management of your leases
- Its follow-up in specialised software
- The point of contact for the entire (retail) network
- The screening of your existing patrimony (financial / technical / spatial)
- Complete management of your workspace
- Its follow-up in specialised software (Planon, Ultimo, ...)
- Running a helpdesk
- Support transition to new workplace organisations
- Interior design and layout of mood boards
- CAD support
Building management
- Preparation of multi-annual maintenance and investment planning
- Its follow-up in specialised software (O'Prognosis or Planon)
- Steering and monitoring the maintenance process
- Control of compliance of assets (inspections, ...)
- Supervision and follow-up of works, renovations and refurbishments
- Project Management
- CAD support
Facility
- The complete management of your facilities organisation
- Their follow-up in specialised software (Ultimo, Planon, ...)
- Setting up and managing a service desk for facility requests
- The screening of existing processes
- Contract management
- Preparation of various specifications
- Planning and organising (internal) relocation movements
- CAD support
Real estate or patrimony management
- The complete management of your leases
- Its follow-up in specialised software
- The point of contact for the entire (retail) network
- The screening of your existing patrimony (financial / technical / spatial)
Workplace design
- Complete management of your workspace
- Its follow-up in specialised software (Planon, Ultimo, ...)
- Running a helpdesk
- Support transition to new workplace organisations
- Interior design and layout of mood boards
- CAD support
Your processes are our core business
Business Process Outsourcing (BPO) is the complete outsourcing of a knowledge-intensive process to third parties. The big difference with 'standard' outsourcing is that BPO focuses on outsourcing the entire process and that the processes are characterised by in-depth substantive expertise.
With Freestone's flexible, high-quality expert teams, you get an ideal solution.
Voordelen voor jouw organisatie
- You are given breathing space to focus on your core business. By outsourcing the entire management of real estate, construction, workplace design or facility to Freestone, you put the control of these crucial processes in our experienced hands. You will purchase both capacity and expertise and place full responsibility with us.
- We review and optimize your processes where necessary/possible.
- Our consultants who work with you can rely on the extensive expertise of our Advisory colleagues.
- Furthermore, we see supporting software as a commodity. They are tools to support processes professionally, but not an end in themselves. Freestone has several software packages to manage both facility management and building maintenance.
- Time-saving and cost-efficient: Attracting and retaining the right experts yourself is not easy. Employers have to invest more and more time and money to recruit the right profiles. The implementation of supporting software is also a time-consuming and expensive process. This is avoided by outsourcing certain processes.
- A clear pricing and service combined with knowledge and expertise allows for fast and efficient delivery of work.
What we offer you
- We take your internal process for real estate, construction, facility or workplace design completely out of your hands so that you can focus on your core tasks.
- We develop a long-term partnership and think along with you both operationally and strategically.
- Freestone provides you with handy KPIs and ready-made balanced scorecards and consults with you frequently.
- If necessary, we provide extra tailor-made training, depending on the assignment.
- A backbone of experienced colleagues who can support people on site for specific tasks or if there is a need for specific expertise.
- Software support with a system that best meets your needs.
- Reporting of SLA's and KPI's using intelligent dashboards